Before the Wedding
Q: Do you offer engagement sessions? A: Yes, we do. Engagement sessions are a great way for us to get to know each other and for you to become comfortable in front of the camera.
Q: Do you require a shot list? A: For Family portraits we would like a shot list. We will email you a form for this, for the rest of the day we shoot in a photojournalistic style, capturing your whole day in a natural manner.
On the Wedding Day
Q: How many photographers will be at our wedding? A: Depending on the package you choose, we typically have one to two photographers. This ensures we can cover different angles and moments simultaneously.
Q: What time will you arrive and how long will you stay? A: We usually start with the bridal preparations and stay until the main events of the reception are covered. Exact times will be detailed in your package and can be adjusted based on your needs.
Q: Do you have backup equipment? A: Yes, we always bring backup cameras, lenses, and memory cards to ensure that we’re prepared for any situation.
After the Wedding
Q: How many photos will we receive? A: The number of photos varies depending on the length of coverage and the number of events. For a 10-hour day, you can expect to receive over 700 edited images.
Q: How long will it take to receive our photos? A: We aim to deliver your edited photos within 2-3 weeks. We understand how excited you are to see them and do our best to provide a quick turnaround without compromising on quality.
Q: Do you offer albums or prints? A: Yes, we offer a range of high-quality albums and prints. You can choose your favorite images, and we’ll design a beautiful album for you.
Q: How does the album creation process work? A: After you select your favorite images, our design team will create a draft of the album layout. You’ll have the opportunity to review and suggest changes before we finalize and produce the album.
Q: Will our photos be watermarked? A: No, all the high-resolution images provided to you will be free of watermarks.
General Questions
Q: What happens if you’re unable to attend on the day of the wedding? A: In the unlikely event of an emergency, we have a network of professional photographers we trust who can step in to ensure your day is still beautifully captured.
Q: Are you insured? A: Yes, we have full professional liability and equipment insurance.
Q: Do you have experience with our type of wedding? A: We have experience with a wide variety of weddings, being in the Tri-state area we have the benefit of being with a melting pot of cultures and have shot all kinds of weddings. Let us know your specific requirements, and we can discuss how we’ll meet them.
Q: How do you incorporate artistic elements into our photos? A: Our approach blends traditional and photo-journalistic styles, utilizing natural light, creative compositions, and post-processing techniques to create stunning, artistic images that reflect the unique beauty of your wedding day.
Additional Services
Q: Do you offer videography services? A: Yes, we offer videography as an add-on service. Our videography team works seamlessly with our photographers to ensure comprehensive coverage of your wedding day.
Q: Can you provide a photo booth? A: Yes, we offer photo booth services with fun props and instant prints for your guests to enjoy during the reception.
Payment & Policies
MONEY BACK IF NOT SATISFIED.
Q: What is your refund policy?We are confident in the quality of our work and our ability to capture your special moments beautifully. That’s why we offer a full refund excluding the deposit. Guaranteed within 30 days of the delivery date of proofs online. If you are not completely satisfied, we will refund your money.
“The deposit ensures we can secure your date and covers initial costs such as planning your personalized shoot. This includes artwork preparation, manpower for consultations and coordination, sales efforts, and the use of high-quality camera equipment. Additionally, it compensates for the photographer’s time spent on private shoots and pre-event sessions. These initial investments are essential to deliver the best service.”
Please see below for conditions.
Payment and Deposit Terms
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Non-Refundable Deposit: Upon signing this contract, a non-refundable deposit of $600 is required to secure the booking for your event. This deposit will be applied towards the total cost of services.
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Second Payment: The Second payment, amounting to 1/2 of the balance, is due 90 days before your event.
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Third Payment: The final payment, amounting to balance, is due two weeks before the event date.
Cancellation and Rescheduling Policy
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Cancellation: If the event is canceled, the non-refundable deposit will be retained. All other payments made up to the point of cancellation will be refunded.
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Rescheduling: If the event date or venue needs to be changed, all payments made can be applied to the new date and venue, subject to availability. A new contract may be required to reflect the changes. PLEASE LET US KNOW ASAP if this is required.
Failure to make any of the payments on the specified dates may result in the cancellation of services, and all payments made up to that point will be non-refundable. Payments can be made via our online payment services.
Q: Do you guarantee on-time delivery of our photos and album? A: Yes, we pride ourselves on timely delivery. We will provide a timeline in your contract and strive to deliver your photos and album within the agreed-upon timeframe. Any delays due to Album or Lab delays will be conveyed, We do have a few Labs and Album distributors.